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Emergency Procedures

Page history last edited by Kathryn Ryan 9 months, 1 week ago

 Student Employee Handbook



Introduction | Employee Policies and Procedures | Emergency Procedures  | Building MapsResources




Emergency Procedures




Table of Contents:


Emergency procedures are designed to keep you safe.  It is of utmost importance that you read the following information carefully and that you take it seriously.  The following procedures are library-wide.  Your supervisor will go over any department-specific procedures with you.


In case of emergency call LA emergency services (i.e. LAFD or LAPD) at 911. From a campus phone you'll need to enter a 9 to dial out, so 9-9-1-1. After you call 911, call DPS at 310-338-2894 to make sure they know why emergency services are coming and can lead them through campus.  


Public Safety 


Phone Numbers

  • Campus Phone:  x222
  • Non Campus Phone:  (310) 338-2893
  • If busy, call emergency hotline:  1-866-568-2968


Useful Websites

Emergency Preparedness Information

LMU Alert Information


Service Desk Silent Alarms

Both the Circulation Desk and the Archives & Special Collections Desk have a silent alarm (large red button under the desk).  Pressing it will alert DPS that there is an emergency.  It SHOULD be pressed when there is a threatening situation, i.e. a disruptive individual (see definition below).  It SHOULD NOT be pressed for medical emergencies (call 9-911 or 222 instead). DPS enters the building differently in response to the silent alarm than they would for a medical emergency.



How to Respond:


Disruptive Individual

A disruptive individual is someone who:

  • Makes threats of physical harm to you, others or themselves
  • Has a weapon
  • Behaves in a bizarre manner or exhibits unstable behavior patterns
  • Appears to be intoxicated or under the influence of a controlled substance


How to handle a disruptive individual:


  • Remain calm. 
  • Do not verbally or physically confront the individual.
  • Do not glare at the individual.
  • Let your supervisor or a staff member know immediately.  If you can, call Public Safely right away or have someone do it for you.   
  • If you feel unsafe being seen on the phone, discreetly dial Public Safety from a campus phone and leave the phone off the hook.  They will know there is a problem.



  • Drop. Cover. Hold On: Take cover under a table, cover your head and neck and hold on.
  • Stay clear of doors, windows, and hanging objects.
  • Do not exit the building unless instructed to so or the surrounding structural damage makes it more dangerous to be inside than outside. 
  • If you do have to exit the building, be cautious of falling debris and downed power lines.



  • Whenever the fire alarm sounds, evacuate to Lawton Plaza (See “Building Evacuation” below).
  • If you see a fire or smoke and no alarm has sounded, pull the alarm or shout “fire.”
  • Do not use the elevator during a fire evacuation.  This includes drills.


Active Threat/ Shooter


In the case of an active shooter, the recommendations are to run, hide, or fight. More information here.


Run if you can: 

  • Identify an escape route, and only if it is safe to do so, evacuate immediately to a safe location.
  • Help others escape, and run regardless of whether others agree to follow.
  • Leave your belongings behind.
  • Keep your hands visible. 
  • As soon as it's safe to do so, call 9-1-1. Be prepared to provide details about who and what you saw. 


Hide if you can't run or if the shooter is on campus and not nearby:

  • If you can't run, seek shelter in a room with a door.
    • Close and lock all windows and doors. For further security, tie down the door knob with anything you have.
    • Create obstacles against the door and/or windows to block entry into the room.
    • Close blinds or curtains. Turn off lights, silence cell phones, and keep quiet.
    • Crouch down and spread out. Do not huddle in a group.
    • Los Angeles 9-1-1 has text capabilities. If you are able and feel safe to do so, text your location and the situation. Make sure all notification noises are turned off.
  • If you are outside and/or are unable to safely seek shelter in a secure location, conceal and shield yourself by hiding behind something like a bench or tree.
  • DO NOT respond to any voice commands until you can verify that they are being issued by a police officer or Public Safety officer.
  • As soon as it's safe to do so, call 9-1-1.  


Fight as a last resort: 

  • As a last resort and only if your life is in imminent danger, fight back.
  • Attempt to incapacitate the shooter by throwing items or using improvised weapons like office equipment.
  • Work with those around you, commit to your actions, and anticipate your next move.
  • As soon as it's safe to do so, call 9-1-1.



Medical Emergencies

If a medical emergency occurs, immediately contact your supervisor or a library staff member.  If the emergency is severe, call 9-911 from a campus phone or call DPS.  


Building Evacuation:

If you are working during a building evacuation, be it for a fire drill or an actual emergency, you MUST exit the building and check in with your supervisor or, if your supervisor is not present, another staff member from your department.  The check-in point is located in Lawton Plaza.  Lawton Plaza is the green field with the amphitheater style seating southeast of the library’s front entrance way.  (See map below)




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